Privacy Policy – Therapy with Bridget

1. Who We Are

My website address is: www.therapywithbridget.co.uk

For any questions regarding this policy, or to exercise your data rights, please contact me at: contact.therapywithbridget@gmail.com

 

2. What Information I Collect and Why

I collect personal data for the following purposes:

a. Therapy Enquiries & Service Delivery

When you contact me via the website, phone, or email, it may collect:

• Your name
• Email address and/or telephone number
• Any personal information shared in your message or referral
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This data is used to:

• Respond to your enquiry
• Arrange appointments
• Provide counselling services
• Maintain clinical records (as required by professional, legal, and ethical standards)

   

b. Duty of Care

If there is evidence of serious risk to yourself or others, I may share information with emergency services or relevant professionals without your consent, in line with legal and ethical obligations. Whenever possible, you will be informed first.

 

3. Legal Basis for Processing

I process your data under the following lawful bases:

• Consent: For responding to enquiries and using cookies
• Contract: For delivering counselling services
• Legal obligation: For recordkeeping and safeguarding responsibilities
• Legitimate interests: For general business operations and website functionality

   

4. How Your Information is Stored and Protected

• Therapy notes are stored on password-protected and encrypted devices.
• Records are retained for seven years in line with professional guidelines.
• Website form submissions and emails are not encrypted during transmission. While I strive to protect your data, I cannot guarantee the security of data sent via the internet.

   

If you decide not to proceed with therapy, any personal contact data you provided will be deleted within 30 days.

5. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Right of access – Request copies of your personal information
• Right to rectification – Correct inaccurate or incomplete data
• Right to erasure – Ask for your data to be deleted (in certain cases)
• Right to restrict processing – Limit how your data is used
• Right to object – Object to certain uses of your data
• Right to data portability – Ask to transfer your data elsewhere

   

To exercise your rights, contact me at contact.therapywithbridget@gmail.com. I will respond within one calendar month.

 

6. Website Data, Cookies & Comments

a. Comments

If you leave comments on the site:

• The website collects the data you enter, your IP address, and browser user agent to detect spam.

b. Cookies

Cookies are small text files may be stored on your device, used to:

• Remember your preferences and logins
• Improve website functionality and performance
• Analyse how visitors use the website (via tools such as Google Analytics)

   

You can control or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.

For a detailed cookie explanation, see our Cookie Policy.

 

7. Third-Party Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited that site. These third-party sites may collect data, use cookies, and monitor your interaction.

8. Data Sharing

I do not sell or share your personal data with third parties for marketing.
Data may be shared:

• With emergency services, safeguarding bodies, or your GP in cases of serious risk
• With professional supervisors (in anonymised form)
• As required by law (e.g., court orders)

   

9. Retention of Data

• Therapy Records: Retained securely for 7 years after your final session
• Website Comments: Retained indefinitely for moderation and user experience
• Inactive Enquiries: Deleted after 30 days if no service is taken up

   

10. Children’s Privacy

Therapy with Bridget does not knowingly collect personal data from children under 13 via this website. If you believe a child has provided personal information, please contact me, and I will take appropriate steps.

11. Changes to This Policy

I may update this policy occasionally. Please review it periodically. Significant updates will be communicated via the website.

 

Cookie Policy – Therapy with Bridget

This Cookie Policy explains how websites built through WordPress such as Therapy with Bridget sometimes use cookies and similar technologies on the website.

What Are Cookies?

Cookies are small text files placed on your device to store data. They help websites:

• Remember your preferences
• Improve site performance
• Track usage patterns

   

How Websites Such As This One May Use Cookies

They use:

• Essential cookies – for security and core functionality
• Analytics cookies – to understand how users interact with the site
• Preference cookies – to remember your settings and preferences

   

Third-Party Cookies

Websites may use cookies from trusted third parties like Google Analytics. These cookies collect information such as:

• Your browser type
• Time spent on pages
• Referral websites

   

For more information, see Google’s privacy page.

Managing Cookies

You can manage cookies in your browser settings. Blocking cookies may affect your experience on the site.